Our Story
Rialto Casino is an online casino for players in Great Britain, launched in 2021 and operated by Rank Interactive (Gibraltar) Limited, Suite 3, 2nd Floor, Icom House, 1/5 Irish Town, Gibraltar GX11 1AA. The company holds UK Gambling Commission licence 057924-R-334666-006. This page explains what we aim for, the principles behind our work and what players can expect from the site.
Our Mission
The company aims to provide gaming services online in a lawful, fair and responsible manner. In pursuing this aim, it seeks to:
- offer gaming services only in accordance with the licences, rules and conditions that apply to its activities;
- treat customers honestly and give them clear information about the services provided and the terms on which they are offered;
- promote responsible gaming and provide customers with means to manage their own participation;
- handle customer information and funds with appropriate care.
Our Principles
Regulatory Compliance
Gaming is a regulated activity, and Rialto Casino operates under its UK Gambling Commission licence. The company works to meet the obligations attached to that licence and cooperates openly with the regulator. Internal policies and procedures support these obligations and are reviewed whenever requirements change.
Operational Integrity
The company expects honest and accountable conduct from everyone who works on its behalf. Its operating practices are intended to ensure that games are run fairly, that customer accounts are administered accurately, and that conflicts of interest and misconduct are identified and addressed. Responsibilities are assigned clearly so that decisions can be traced and reviewed.
Technological Infrastructure
The company relies on technical systems to deliver its services and to protect the information entrusted to it. It aims to keep these systems reliable, secure and suitable for their purpose, and to maintain safeguards against unauthorised access, loss and interruption of service.
Our Advantages
The following characteristics describe how Rank Interactive (Gibraltar) Limited conducts its business:
- Built for British players: accounts run in GBP, support is available 24/7 in English, and payments use UK-standard methods such as debit cards, PayPal, Apple Pay and Trustly.
- Regulated approach: compliance with legal and regulatory requirements is treated as a basic condition of operating, not as an additional task.
- Customer protection: responsible gaming measures and the safeguarding of customer information form part of the company's everyday practice.
- Accountable operations: clear internal responsibilities and documented procedures support consistent and fair treatment of customers.
- Dependable systems: technical systems are maintained to support the steady provision of services and the protection of data.